FAQ

FAQ

We are open 11 AM – 7 PM Sunday – Thursday and 11 AM – 3 PM on Fridays. We are closed on Saturdays.
We are located at 958 E. 2nd St. Brooklyn NY, 11230
Yes, appointments are required for fittings. Please book a fitting bysubmitting a request or calling our Brooklyn store location
We create custom-made women’s dresses, shirts, skirts, pants, jeans, coats, sweaters, shoes, and accessories
The design process takes approximately 5 weeks. Once you design your garment, it will take about 4 weeks to create. Once complete, you will be invited in for a second fitting to try on your piece and see how it fits. If you like it, you can take it home. If any adjustments are needed, they will take approximately one more week to make.
2 to 3 fittings are needed to complete your garment; this includes your first appointment. You can book an appointment by calling us or submitting a request
Please inquire with your stylist during your appointment, and we will try to accommodate your rush order; for a fee. Please note that rush orders are not guaranteed.
All purchases are final sale, and we do not offer returns or exchanges.
We do not sell our clothes online or over the phone. Customers need to come into the store so we can extract the proper measurements.
Starting prices vary by garment and go up depending on the fabric.
We take cash, and credit card payments. We do not accept apple pay or other digital transactions at this time.
We do not offer payment plans or layaway on our custom garments. All purchases must be paid in full.

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